-----Original Message-----
From: Katragadda, Srinivas [mailto:user-22e496d9e9ad@xymon.invalid]
Sent: den 23 juni 2011 09:10
To: Johan Sjöberg; xymon at xymon.com
Subject: RE: [Xymon] Issue with the hardware monitoring.
The same template is in use for several thousands of network devices and
servers.
Will explain issue in detail.
We have planned to monitor the H/W of the servers, configured correct
community string, and configured the SNMP service on the servers. And we
have installed the appropriate agents software like DELL OPEN MANAGE,HP
INSIGHT MANAGER and IBM DIRECTOR PLATFORM.
These are working fine for few servers, and majority of them are not
working. All the servers are windows 2003 boxes.
Bad thing is that, we are not getting any errors, other than repeatedly
missing " the primary OID".
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk -->
+91-80-40323087
e-mail: user-22e496d9e9ad@xymon.invalid
No Defeat is final, Untill you stop trying.
-----Original Message-----
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com]
On Behalf Of Johan Sjöberg
Sent: Thursday, June 23, 2011 12:33 PM
To: xymon at xymon.com
Subject: Re: [Xymon] Issue with the hardware monitoring.
As Bruce stated, the wrong template is probably used. You should have
errors in the devmon log corresponding to the status error. Have you read
the devmon documentation? If you are going to use devmon you will need
to have some knowledge about how to troubleshoot it yourself, and how to
manually define templates for various hardware.
/Johan
-----Original Message-----
From: Katragadda, Srinivas [mailto:user-22e496d9e9ad@xymon.invalid]
Sent: den 23 juni 2011 08:31
To: Johan Sjöberg; xymon at xymon.com
Subject: RE: [Xymon] Issue with the hardware monitoring.
It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
The templates were not configured by me.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk -->
+91-80-40323087
e-mail: user-22e496d9e9ad@xymon.invalid
No Defeat is final, Untill you stop trying.
-----Original Message-----
From: xymon-bounces at xymon.com [mailto:xymon-
user-2ce0a6b6a2e5@xymon.invalid] On
Behalf Of Johan Sjöberg
Sent: Thursday, June 23, 2011 12:29 AM
To: xymon at xymon.com
Subject: Re: [Xymon] Issue with the hardware monitoring.
It would be a lot easier if you just told us the message from devmon.
What does it say when you click the clear status? Does it say that
some OID is missing? Are there any errors in the devmon log file?
Have you made this template yourself? As far as I know, there is no
"health"
test in the Dell template included with devmon.
/Johan
-----Original Message-----
From: xymon-bounces at xymon.com [mailto:xymon-
user-2ce0a6b6a2e5@xymon.invalid] On
Behalf Of Katragadda, Srinivas
Sent: den 22 juni 2011 14:42
To: Buchan Milne
Cc: xymon at xymon.com
Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have
Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring
agent on the server.
Xymon collector is on Linux platform, where most of the network device
hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk -->
+91-80-40323087
e-mail: user-22e496d9e9ad@xymon.invalid
No Defeat is final, Untill you stop trying.
-----Original Message-----
From: Buchan Milne [mailto:user-9b139aff4dec@xymon.invalid]
Sent: Tuesday, June 21, 2011 11:49 AM
To: Katragadda, Srinivas
Cc: xymon at xymon.com
Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question,
otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant
portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for
the server in question.
Regards,
Buchan