Iâve done further testing on the Windows service reporting issue now
and found that the format of analysis.cfg
entries donât seem to matter, they can be status= startup= or
startup=
status= or just status= and in all cases I get
the color change but not the message change.
Hi, has this issue been addressed? I seem to be seeing the same
behaviour
with the latest (v2.00) WinPSClient and xymon server 4.3.18.
In my case I just have the following in analysis.cfg
HOST=name
SVC servicename
Which would appear to be treated as just check that service is started
in
âclient_config.câ
1367 if
(!currule->rule.svc.stateexp && !currule->rule.svc.startupexp) {
1368 /* No criteria
defined, so we'll assume they just want to check that the service is
running */
1369
currule->rule.svc.stateexp = setup_expr("started", 0);
1370 }
The colour changes correctly if the service is stopped, but the message
still says it is started!
I really donât want my MS guys to get confused by this.
Cheers,
Gavin Stone-Tolcher, IT Support Officer, Network Operations and Incident
Response
Information Technology Services
The University of Queensland
Level 4, Prentice Building, St Lucia 4072
T: +61 7 334 66645, M: +61 401 140 838
E: user-6e44775a32e5@xymon.invalid<mailto:user-6e44775a32e5@xymon.invalid>
W:
www.its.uq.edu.au<http://www.its.uq.edu.au>;
ITS: Service. Team. Accountability. Results.
IMPORTANT: This email and any attachments are intended solely for the
addressee(s), contain copyright material and are confidential. We do not
waive any legal privilege or rights in respect of copyright or
confidentiality. Except as intended addressees are otherwise permitted,
you do not have permission to use, disclose, reproduce or communicate
any
part of this email or its attachments. Statements, opinions and
information not related to the official business of The University of
Queensland are neither given nor endorsed by us. By using this email
(including accessing any attachments or links) you agree we are not
liable
for any loss or damage of any kind arising in connection with any
electronic defect, virus or other malicious code we did not
intentionally
include.
Please consider the environment before printing this email.
CRICOS Code 00025B
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Neil Simmonds
Sent: Thursday, 6 February 2014 11:09 PM
To: xymon at xymon.com
Subject: Re: [Xymon] Bug in handling of Windows services
Iâve done further testing on the Windows service reporting issue now
and
found that the format of analysis.cfg entries donât seem to matter,
they
can be status= startup= or startup= status= or just status= and in all
cases I get the color change but not the message change.
However, if I restart the server when the state has changed then the
next
client data send changes the messages, however if I then change the
state
of the services the message doesnât change with the color again until
I
restart the server. I tested this on 2 different servers (1 running
BBWin
and 1 running XymonPSClient) and the results are below.
State was stopped, Analysis.cfg is,
SVC AdobeARMservice startup=automatic status=started
SVC CentennialClientAgent status=started
SVC CentennialIPTransferAgent status=started startup=automatic
Services started and this is seen
green AdobeARMservice is stopped/automatic - want started/automatic
green CentennialClientAgent is stopped/automatic - want
started/automatic
green CentennialIPTransferAgent is stopped/automatic - want
started/automatic
State was started, Analysis.cfg is this,
SVC Connect_Direct_v4.6.00 startup=automatic status=started
SVC Spooler startup=automatic status=started
SVC RemoteRegistry startup=automatic status=started
Services stopped and this is seen,
red Connect_Direct_v4.6.00 is started/automatic - want started/automatic
red Spooler is started/automatic - want started/automatic
red RemoteRegistry is started/automatic - want started/automatic
Restart server and the following are displayed for the 2 sets
green AdobeARMservice is started/automatic - want started/automatic
green CentennialClientAgent is started/automatic - want started/Any
green CentennialIPTransferAgent is started/automatic - want
started/automatic
red Connect_Direct_v4.6.00 is stopped/automatic - want started/automatic
red Spooler is stopped/automatic - want started/automatic
red RemoteRegistry is stopped/automatic - want started/automatic
Restart bottom 3 services and I get,
green Connect_Direct_v4.6.00 is stopped/automatic - want
started/automatic
green Spooler is stopped/automatic - want started/automatic
green RemoteRegistry is stopped/automatic - want started/automatic
Restart server and next time client data is received I get
green Connect_Direct_v4.6.00 is started/automatic - want
started/automatic
green Spooler is started/automatic - want started/automatic
green RemoteRegistry is started/automatic - want started/automatic
both hosts just have the ip address, host name and â# CLASS:win32â
in
hosts.cfg
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Neil Simmonds
Sent: 05 February 2014 14:47
To: xymon at xymon.com
Subject: Re: [Xymon] Bug in handling of Windows services
Iâve been doing some further testing on this and as far as I can tell,
I
was wrong about this being a bug in Xymon, it is just very particular
about the analysis.cfg file (and the bug is actually in the
documentation).
If I canât narrow the problem down any further Henrik, Iâll send the
data across to you. At the moment Iâm thinking itâs the order of the
values status= and started=. The documentation says status= first and
then
optionally started= however initial testing leads me to believe itâs
the
other way round.
However Iâm seeing some funnies when testing so Iâm going to plot
out
a testing strategy and then run a full set of tests. Once Iâve done
that
I will post the conclusions to the board
Regards,
Neil.
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of
user-ce4a2c883f75@xymon.invalid<mailto:user-ce4a2c883f75@xymon.invalid>
Sent: 05 February 2014 11:55
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: Re: [Xymon] Bug in handling of Windows services
Den 2014-02-05 12:51, Neil Simmonds skrev:
I believe there is a bug in the way Xymon handles Windows service data.
Iâve always used BBWin agents and had the issue when a Service is in a
stopped state that Xymon actually reports,
Service is started/automatic - want started/automatic
This is with the analysis.cfg line of
SVC Service status=started startup=automatic
Iâm currently testing the WinPSClient and have found that I also get
the
same erroneous message with that. This suggests to me the Xymon is
icorrectly handling the data from the client.
Can you send me a copy of the client data from such a case? And the
configuration data (analysis.cfg, hosts.cfg entry) please.
Regards,
Henrik
Name & Registered Office: EXPRESS GIFTS LIMITED, 2 GREGORY ST, HYDE,
CHESHIRE, ENGLAND, SK14 4TH, Company No. 00718151.
Express Gifts Limited is authorised and regulated by the Financial
Conduct
Authority
NOTE: This email and any information contained within or attached in a
separate file is confidential and intended solely for the Individual to
whom it is addressed. The information or data included is solely for the
purpose indicated or previously agreed. Any information or data included
with this e-mail remains the property of Findel PLC and the recipient
will
refrain from utilising the information for any purpose other than that
indicated and upon request will destroy the information and remove it
from
their records. Any views or opinions presented are solely those of the
author and do not necessarily represent those of Findel PLC. If you are
not the intended recipient, be advised that you have received this email
in error and that any use, dissemination, forwarding, printing, or
copying
of this email is strictly prohibited. No warranties or assurances are
made
in relation to the safety and content of this e-mail and any
attachments.
No liability is accepted for any consequences arising from it. Findel
Plc
reserves the right to monitor all e-mail communications through its
internal and external networks. If you have received this email in error
please notify our IT helpdesk on +44(0) 1254 303030
Name & Registered Office: EXPRESS GIFTS LIMITED, 2 GREGORY ST, HYDE,
CHESHIRE, ENGLAND, SK14 4TH, Company No. 00718151.
Express Gifts Limited is authorised and regulated by the Financial
Conduct
Authority
NOTE: This email and any information contained within or attached in a
separate file is confidential and intended solely for the Individual to
whom it is addressed. The information or data included is solely for the
purpose indicated or previously agreed. Any information or data included
with this e-mail remains the property of Findel PLC and the recipient
will
refrain from utilising the information for any purpose other than that
indicated and upon request will destroy the information and remove it
from
their records. Any views or opinions presented are solely those of the
author and do not necessarily represent those of Findel PLC. If you are
not the intended recipient, be advised that you have received this email
in error and that any use, dissemination, forwarding, printing, or
copying
of this email is strictly prohibited. No warranties or assurances are
made
in relation to the safety and content of this e-mail and any
attachments.
No liability is accepted for any consequences arising from it. Findel
Plc
reserves the right to monitor all e-mail communications through its
internal and external networks. If you have received this email in error
please notify our IT helpdesk on +44(0) 1254 303030