Hi Paul,
I can't find any reference to rsvcs.pl together with Xymon, so I think that
may be something developed in-house by your company - it is not part of
Xymon, and it does not seem to be a community add-on, so you can't expect
much support from us. That said, 'Status unchanged' does not mean that it
is not working - it means exactly that - that the status has not changed.
If it is not working, it is probably purple. It is unclear from your
screenshot / copy / paste, what colour the status is here.
Kind regards,
SebA
On 10 April 2018 at 22:18, Jayaraj, Paul J <user-7d9607c54a14@xymon.invalid> wrote:
I tried restarting xymon to no avail.
But had to bypass some of the checks, modifying the script to get around
this issue.
Thank you,
Paul J
*[image: 2211_Email Signature_Logo]*
*Paul Jayaraj* | *Systems Engineer*
*Charter Communications*
*From:* Scot Kreienkamp [mailto:user-9678697f1438@xymon.invalid]
*Sent:* Tuesday, April 10, 2018 2:39 PM
*To:* Jayaraj, Paul J <user-7d9607c54a14@xymon.invalid>; xymon at xymon.com
*Subject:* RE: Support Contacts - Xymon Product Support
As far as I know, nobody provides paid support. That said, have you tried
restarting xymon? Are the processes running?
*Scot Kreienkamp |Senior Systems Engineer | La-Z-Boy Corporate*
One La-Z-Boy Drive| Monroe, Michigan 48162 | Office: XXX-XXX-XXXX | |
Mobile: XXXXXXXXXX | Email: user-9678697f1438@xymon.invalid
*From:* Xymon [mailto:xymon-bounces at xymon.com <xymon-bounces at xymon.com>] *On
Behalf Of *Jayaraj, Paul J
*Sent:* Wednesday, April 4, 2018 12:51 PM
*To:* xymon at xymon.com
*Subject:* [Xymon] Support Contacts - Xymon Product Support
Could someone provide support for Xymon
*rsvcs.pl <http://rsvcs.pl>; - Version 1.7*
Status unchanged in 11 hours, 43 minutes
Status message received from xymond
Client data
<http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com>;
available
We’re experience issues in Xymon & Xymon hasn’t reported / refreshed since
past 12 hours.
Thank you,
Paul J
*[image: 2211_Email Signature_Logo]*
*Paul Jayaraj* | *Systems Engineer*
*Charter Communications*
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