Hi Henrik or someone who familiar with the Acknowledge-feature,
Sorry for being impatient, I know this seems very minor, but could you
comment on this issue? Why are state changes (Red/Yellow -> Red/Yellow
Ack) not kept in the Hobbit-history?
Is this different Hobbit behaviour comparing to BB?
Many thanks, Peter
2007/9/4, Peter Welter <user-f55666bd0d1e@xymon.invalid>:
Hi Steve,
Funny, as I searched the mailing list today for the exact same thing
and I totally agree with you on this point. It would be very valuable
information if the acks+info would appear in the history since you
want to treat this differently then planned downtime (a blue dot). You
want this info in the SLA-reports to show up.
Could you comment on this, Henryk? Maybe to show up in 4.3.* (fingers crossed)?
-- Peter
2007/7/24, user-ce96540ed38f@xymon.invalid <user-ce96540ed38f@xymon.invalid>:
All,
I was curious if there was a reason why when an alert is acknowledged, why
that acknowledgement is not displayed in History. In my mind an
acknowledgement is a state change, i.e. Red -> to Red-acked. This would also
help when performing audits on help-desk responsiveness to alerts in Hobbit.
It would also help, when an alert acknowledgement expires. presently my team
treats the alert as a new incident. It would be very helpful if they could
check the history and see that the alert was previously acknowledged and what
the ack-blurb was.
Or are acks more of a BB legacy thing, and I should really be using
disabled/maint of tests ?
Thoughts ?
~Steve