You need to make sure that the reply e-mail is sent to the Xymon server. If you, for example, have user-98e7dbae8497@xymon.invalid<mailto:user-98e7dbae8497@xymon.invalid> as sender for alerts, you need to forward it to user-dd4c61b4d096@xymon.invalid<mailto:user-dd4c61b4d096@xymon.invalid> in exchange. You also need an MX record for xymonserver.yourdomain.com in DNS, and you need to configure the MTA on your Xymon server to accept mails for @xymonserver.yourdomain.com domain.
/Johan
From: Kevin Kelly [mailto:user-46671a9fcf56@xymon.invalid]
Sent: den 23 september 2009 22:39
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] SV: ack an alert with email or phone
Ok, now when I hit reply on an alert, I get the message back with couldn't find host. Is there additional steps with an exchange server maybe?
From: Johan Sjöberg [mailto:user-74c177c1220d@xymon.invalid]
Sent: Wednesday, September 23, 2009 3:03 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] SV: ack an alert with email or phone
You only need to configure procmail according to the man-page, and it works out of the box.
http://xymon.org/hobbit/help/manpages/man8/hobbit-mailack.8.html
/Johan
Från: Kevin Kelly [mailto:user-46671a9fcf56@xymon.invalid]
Skickat: den 23 september 2009 20:40
Till: user-ae9b8668bcde@xymon.invalid
Ämne: [hobbit] ack an alert with email or phone
Could someone point me some documentation about acknowledging an alert via email or phone.
Thanks in advance!
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