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Email alerts question

list T.J. Yang
Fri, 07 Sep 2007 11:28:33 -0500
Message-Id: <user-e2db15673581@xymon.invalid>

From: Q <user-b7b7e0997a34@xymon.invalid>
Reply-To: user-ae9b8668bcde@xymon.invalid
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Email alerts question
Date: Fri, 07 Sep 2007 08:26:38 -0700

Unfourtantly, it does not.
Hint, Hobbit source code is available,right ?
I am interested but not to a point to modify the source code.
tj
Q
Rich Smrcina wrote:
Does the id appear in the message text?

Q wrote:
Hello all,

 I am trying to tie my ticketing system into our monitoring process. I am currently having to do this through email. Ideally I would have any alert that self recovers close the open ticket  it created. My problem is as follows:
When hobbit sends an alert it has an id number in brackets. When hobbit sends a recovery message no alert id is included, so I have no way to reference a recovery with the original alert. Is there any way to have a recovery message include the original alert id? Or some other way of having a simple link between the original message and the recovery email?

Q

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