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SSL/network errors; no changes

list Japheth Cleaver
Fri, 12 Sep 2014 11:44:18 -0700
Message-Id: <user-16a7994d9592@xymon.invalid>

On Fri, September 12, 2014 8:33 am, Novosielski, Ryan wrote:
Hi all. Running Xymon 4.3.12 (OpenSSL 0.9.7d). All of a sudden, one of our
tests is failing in an odd way. I'm seeing both a red http test for the
host in question, and the following yellow on my xymonnnet test:

Unknown error 0 in SSL_connect to 47873/tcp on host 10.136.100.125:
error:00000000:lib(0):func(0):reason(0)
Unknown error 0 in SSL_connect to 47873/tcp on host 10.136.100.125:
error:00000000:lib(0):func(0):reason(0)

Here is the failing test:

 Fri Sep 12 11:27:22 2014: SSL error ; SSL error ; OK

red https://my-test.umdnj.edu/cp/home/login - SSL error
Seconds:     0.61

red https://my-test.umdnj.edu/cp/home/displaylogin - SSL error
Seconds:     0.61

I'm not really seeing anything in the logfiles that would help me (the
bb-network log has just the xymonnet above error). Can anyone suggest
something further? Nothing that I'm aware of was changed on the system
being tested or the system doing the testing.
That's... interesting. It seems like the xymon side of things is at least
correctly flagging an underlying error.

1) Can you run xymonnet with --debug turned on to see more precisely
what's happening around that test?
2) Any changes to the openssl libraries on the box in question?
Occasionally openssl RPMs (on EL) get updated automatically which are a
little more strict about what's going on.
3) Try running your URL (if it's available off-net at all, which as a 10.x
it probably isn't) through https://www.ssllabs.com/ssltest/ That can
highlight weird SSL config issues; very helpful with the openssl TLS 1.2
issues last year.
4) Can you post the output of this?
   openssl s_client -msg -connect my-test.umdnj.edu:443


HTH,

-jc