I'll take a stab.
From the bb.html page you can access the administration->acknowlege event
page. The access is restricted by htaccess, so create your htpasswd secrete
file first. Therein, you can ack an event, specify how long the alert should
be ignored, and why. The color of the check would change to a yellow check
mark. click on it will say the information you entered when acknolwged
(who/how long/why). So your teamates can go back to their picnic, assured
that Mr. Smart is working on it.
As for the no-pin option discussed in the thread, it affects how you pick an
event to ack
* with no-pin in effect, you get a list of event to pick
* w/o no-pin in effect, you enter a PIN number embeded in the SUBJECT of
the email alerts.
On 8/4/06, Brodie, Kent <user-8fbf1c81e97c@xymon.invalid> wrote:
Can someone briefly explain how ACK-ing works?
Kent C. Brodie - user-da7f7d5174c0@xymon.invalid
Department of Physiology
Medical College of Wisconsin
(XXX) XXX-XXXX
*From:* Jerry Yu [mailto:user-764c1f364fe0@xymon.invalid]
*Sent:* Friday, August 04, 2006 9:28 AM
*To:* user-ae9b8668bcde@xymon.invalid
*Subject:* Re: [hobbit] ack'ing with --no-pin
Question, Craig, where do you use this '--no-pin' to enable ack w/o PIN #
from email ? I am using 4.2-RC-20060712 w/o patch on CentOS4/RHL9.
On 8/4/06, *Whilding, Craig* <user-9ce31bfa66c3@xymon.invalid > wrote:
Like the new ack'ing system, works well for some of the IT team who don't
keep the email with the ack code.
One thing I want to query is about the ack's in last 240 minutes section
on the bb2 page. Should the acks still appear in this section? Currently
they don't.
Thanks,
Craig Whilding
IT Systems Administrator
Edward Court
Altrincham Business Park
Altrincham
WA14 5GL
Tel: + 44 (0)XXX XXX XXXX
email: user-9ce31bfa66c3@xymon.invalid
www.mentor.com