Brandon,
i think i can remember someone saying that this could be depending on the eMail client your are using.
We had exactly the same with our Outlook environment: eMails coming from our Xymon system generated by html_mail.pl had a black background instead of a red one.
Adjusting the security settings (like embedded images...) of Outlook did not change anything. Might have to do with the way Outlook is rendering eMail content.
When we did the test to another eMail address which was configured in Thunderbird eMail client, everything was fine.
I'm not sure if this matches to your problem, but it could be worth a try to test with another recipient using another eMail client.
Regards
Christian
Christian Becker
IT-Services
user-e4a19bfb94c0@xymon.invalid<mailto:user-e4a19bfb94c0@xymon.invalid>
Mittelrhein-Verlag GmbH
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D-56070 Koblenz
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Von: Xymon [mailto:xymon-bounces at xymon.com] Im Auftrag von Brandon Dale
Gesendet: Mittwoch, 17. Dezember 2014 00:43
An: xymon at xymon.com
Betreff: [Xymon] html_mail.pl colour
I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.
It successfully sends HTML emails, however it doesn't seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.
This is what I get emailed:
[cid:user-8ecb1ea4e886@xymon.invalid80]
If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:
<body background="cid:bkg-red.gif">
I checked on the xymon server and these files appear to exist where they need to:
usr/lib/xymon/server/www/gifs# ls
arrow.gif bkg-red.gif clear.gif favicon-purple.ico green-recent.gif red-ack.gif xymonbody.css
bkg-blue.gif bkg-yellow.gif clear-recent.gif favicon-red.ico purple-ack.gif red.gif yellow-ack.gif
bkg-clear.gif blue-ack.gif favicon-blue.ico favicon-unknown.ico purple.gif red-recent.gif yellow.gif
bkg-green.gif blue.gif favicon-clear.ico favicon-yellow.ico purple-recent.gif unknown.gif yellow-recent.gif
bkg-purple.gif blue-recent.gif favicon-green.ico green.gif README unknown-recent.gif zoom.gif
Am I doing something obivously wrong? And how do I go about troubleshooting this
Note:
- This example is from a custom test, but I don't think that could be the cause of the problem as the script is determing the colour of the alert as expected.
- Xymon 4.3.17 running on Debian 6
Brandon