On Fri, Feb 25, 2005 at 02:03:50PM -0500, Tom Georgoulias wrote:
Henrik Stoerner wrote:
1. This may be a dumb question, but I'm gonna ask it anyway. Should I
expect to be able to take the ACK code in purple pages and use it with
the acknowledge alert feature?
Yes, that's the idea.
I tried it now, and ack'ing a purple status seems to work ok. I'll see
if it stops sending me alerts.
It seems that when I acknowledge a red/yellow alert, the trend chart is
not updated during the acknowledgment time period, but resumes after the
time period is over (without using any of the data that would've been
collected during that time). Is that also expected?
Ack'ing should not have any influence on whether data is collected or
not. What matters is if there are any updates - if the host is down,
you obviously won't be getting any new reports, and then the graphs
won't update.
Also, how can I unacknowledge a host, if I fix a problem before the time
that I estimated it would take?
You cannot, but the acknowledge should clear automatically as soon as
an OK status arrives.
Regards,
Henrik