what client are you running on the Windows systems? BBWin v.?
--
Jim Sloan
Just remember, today is the day you thought tomorrow was going to be yesterday.
From: Birney Jr Joe-FJB047 <user-8b72302a7dee@xymon.invalid>
To: user-ae9b8668bcde@xymon.invalid
Sent: Thu, January 14, 2010 2:46:48 PM
Subject: RE: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results
Thanks for the feedback. We had to install Hobbit on about 40 servers. We ended up scripting the install to make life easier and ensure all of the servers got the same version, installed the same day, ect. We also made sure that the we had set the mode on the citrix box to install before we ran the script. Is there any way that we can get Hobbit to run the commands in more of a verbose mode? We would love to see the cmd window that it spawns to run the netstat or ipconfig commands so we can see what its hanging up as... We tried to change one of the servers so bbwin runs as with a different account and left that account logged in hoping a CMD window or other data would be persevered. But no luck :(
Jb
From: Odinn [mailto:user-385fc81b8782@xymon.invalid] Sent: Thursday, January 14, 2010 10:57 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results
This sounds like an issue with the client, not the server.
--
Jim Sloan
Just remember, today is the day you thought tomorrow was going to be yesterday.
From: Birney Jr Joe-FJB047 <user-8b72302a7dee@xymon.invalid>
To: user-ae9b8668bcde@xymon.invalid
Sent: Thu, January 14, 2010 8:46:16 AM
Subject: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results
Folks,
we have three dell power edge 2950s that are running a Win2k3 OS as well as the Citrix Xenapp (version 5.0). What we see is that Hobbit will report the basic test purple (CPU, Disk, Mem, ect) after some time has pasted. When we logon to the systems we usually see a crash message saying that either route.exe or netstat has crashed. Checking the task manger on these boxes shows we can have a mix of netstat and route.exe still running (some times its just one, other there are 2 or more instances, or just one of them running, ect). Looking at the event viewer we will usually see: The agent stats generated this event message : failed to execute ipconfig /all But no other error indications on those boxes. And of course when we run this ipconfig command it works all the time for us. The simple fix is to kill any an all netstat.exe, route.exe and cmd windows they tried to run and then the servers go back to green. Problem is they will only last for some time until they go purple. And the time it takes is random. Finally we have 6 other Citrix servers all configured in the same manor that do NOT exhibit this behavior.
So any ideas on how to find out why netstat/route keep crashing?
Thanks! Jb