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Weird email alerts issue

list Clovis Otteson
Tue, 23 Mar 2021 09:55:34 -0400
Message-Id: <user-f218d5198e3d@xymon.invalid>

---------- Forwarded message ----------
From: "Neal, Jonathan W" <user-9e31f92d698c@xymon.invalid>
To: "xymon >> xymon at xymon.com" <xymon at xymon.com>
Cc:
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Date: Mon, 22 Mar 2021 10:01:15 -0400
Subject: Weird email alerts issue
Running Xymon 4.3.28, have been since release.  I rebuilt my alerts.cfg
file from scratch and I have a weird issue with alerts I can't figure out.

This seems to be happening on most if not all entries where I have a
SERVICE=conn.  The only thing I really changed on all my entries was a new
mail alias for them, the actual rule itself is the same as before.

Entry looks like this:

HOST=$rcontrol
         MAIL $rcontrolmail REPEAT=2h DURATION>10 RECOVERED
         MAIL $rcontrolmail SERVICE=conn DURATION>10 REPEAT=2d
         MAIL $rcontrolpage SERVICE=conn DURATION>10 REPEAT=1h
TIME=W:1300:2200
         MAIL $sms-ems-oncall SERVICE=conn DURATION>10 REPEAT=2d

I get an alert, it emails the proper people tied to $rcontrolmail, but it
also tries to email SERVICE=conn .

I can see them in the email log.

Mon Mar 22 13:47:09 2021 host02.procs (159.98.104.166) SERVICE=conn[1022]
1616420829 300

Mon Mar 22 12:59:03 2021 hostlan.disk (199.200.3.170) SERVICE=conn[725]
1616417943 100

Anyone got an idea how to troubleshoot this or what might be causing it?
Does the value of $rcontrol or $sms-ems-oncall end with a comma?