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Alerts STOP command not working

list Larry Bonham
Fri, 1 Mar 2019 20:52:11 +0000
Message-Id: <user-94970a8f9173@xymon.invalid>

It had been long enough that I didn’t recall the exact problem.  I checked the archives.  My problem was I was getting multiple recovered notifications since STOP didn’t include RECOVERED by default.  So a different problem than you are experiencing.

Are you getting all three alerts and recoveries or just the last two alerts since the DURATION on the first one has not been met?

Here is a note I have in my alerts.cfg on proper use of DURATION and STOP.  Again, may not be your exact problem.

# Here is the proper way to handle a DURATION setting when you don't want any notification to happen
# until it is in an alert condition for at least 2 minutes.
#
# If you don't use $STOP it will fail to match if the duration is not met.
# It will then NOT stop processing and will fall down to the default alert notifications which are immediate.
#
# PAGE=%url/.* EXSERVICE=sslcert
#       MAIL user-65914449165d@xymon.invalid DURATION>2 REPEAT=60 RECOVERED
#       $STOP   <-- see definition below
#

From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Friday, March 1, 2019 1:27 PM
To: Larry Bonham
Cc: Xymon MailingList
Subject: Re: [Xymon] Alerts STOP command not working

I'm getting both red and recovered alerts in my case.  In your case were you not getting red alerts but you were getting recovered messages?

I'm using Xymon 4.3.28 on CentOS 7.6

Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX


On Fri, Mar 1, 2019 at 2:14 PM Larry Bonham <user-7a867963a09a@xymon.invalid<mailto:user-7a867963a09a@xymon.invalid>> wrote:
Josh,

This may not be your problem but I had issues  in the past similar to this.  My problem turned out to be how RECOVERED was being handled.  I’m using xymon 4.3.28 on Redhat 7.6.

I defined this macro at the top of the rule set in alerts.cfg and replaced all STOP instances with $STOP.

# !!!!!!!!!! IMPORTANT !!!!!!!!!!!!!!!!!!
# Define macro to halt any further rule evaluation.
# Both IGNORE and RECOVERED are needed.
$STOP=IGNORE RECOVERED

Larry

From: Xymon [mailto:xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>] On Behalf Of Josh Luthman
Sent: Friday, March 1, 2019 9:11 AM
To: Ralph Mitchell
Cc: Xymon MailingList
Subject: Re: [Xymon] Alerts STOP command not working

Sorry trying to sanitize let me repost...

# tail -n 14 alerts.cfg
HOST=windows10.imaginenetworksllc.com<http://windows10.imaginenetworksllc.com>;
  MAIL user-4c45a83f15cb@xymon.invalid<mailto:user-4c45a83f15cb@xymon.invalid> COLOR=RED DURATION>60m REPEAT=60 RECOVERED
  STOP

HOST=%.*\.imaginenetworksllc\.com
  MAIL user-deaa665bc8d9@xymon.invalid<mailto:user-deaa665bc8d9@xymon.invalid> COLOR=RED DURATION>15m RECOVERED FORMAT=SMS

HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid<mailto:user-4c45a83f15cb@xymon.invalid> COLOR=RED DURATION>5m REPEAT=60 RECOVERED

# include additional sections
directory /etc/xymon/alerts.d


Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX


On Fri, Mar 1, 2019 at 10:02 AM Ralph Mitchell <user-00a5e44c48c0@xymon.invalid<mailto:user-00a5e44c48c0@xymon.invalid>> wrote:
Just a minor nit-pick - does the actual file have the same typo in the hostname in the first entry??

     HOST=windows10.imaignenetworksllc.com<http://windows10.imaignenetworksllc.com>;

Ralph Mitchell


On Fri, Mar 1, 2019 at 9:50 AM Josh Luthman <user-4c45a83f15cb@xymon.invalid<mailto:user-4c45a83f15cb@xymon.invalid>> wrote:
Does anyone have a working example of STOP?

The man page says:
#    STOP      - Valid for a recipient: If this recipient gets an
#                alert, recipients further down in alerts.cfg
#                are ignored.

This doesn't seem to be the case, though.  The second and third statements are happening even though the first has a STOP.

HOST=windows10.imaignenetworksllc.com<http://windows10.imaignenetworksllc.com>;
  MAIL user-4c45a83f15cb@xymon.invalid<mailto:user-4c45a83f15cb@xymon.invalid> COLOR=RED DURATION>60m REPEAT=60 RECOVERED
  STOP

HOST=%.*\.imaginenetworksllc\.com
  MAIL user-26969de5aefc@xymon.invalid<mailto:user-26969de5aefc@xymon.invalid> COLOR=RED DURATION>15m RECOVERED FORMAT=SMS

HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid<mailto:user-4c45a83f15cb@xymon.invalid> COLOR=RED DURATION>5m REPEAT=60 RECOVERED


Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX


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