---------- Forwarded message ----------
From: "Neal, Jonathan W" <user-9e31f92d698c@xymon.invalid>
To: Clovis Otteson <user-a5af9a0e854c@xymon.invalid>
Cc: "xymon at xymon.com" <xymon at xymon.com>
Bcc:
Date: Wed, 24 Mar 2021 07:29:18 -0400
Subject: Re: [E] Re: [Xymon] Weird email alerts issue
It does not, but I did figure out the issue this morning. Somehow when I
re-did all the rules I didn't even create an $sms-ems-oncall alias, so that
is why it was trying to message SERVICE=conn. Pretty sure it is working as
intended now. Thanks for the reply!
On Tue, Mar 23, 2021 at 10:02 AM Clovis Otteson <user-a5af9a0e854c@xymon.invalid> wrote:
---------- Forwarded message ----------
From: "Neal, Jonathan W" <user-9e31f92d698c@xymon.invalid>
To: "xymon >> xymon at xymon.com" <xymon at xymon.com>
Cc:
Bcc:
Date: Mon, 22 Mar 2021 10:01:15 -0400
Subject: Weird email alerts issue
Running Xymon 4.3.28, have been since release. I rebuilt my alerts.cfg
file from scratch and I have a weird issue with alerts I can't figure
out.
This seems to be happening on most if not all entries where I have a
SERVICE=conn. The only thing I really changed on all my entries was a
new
mail alias for them, the actual rule itself is the same as before.
Entry looks like this:
HOST=$rcontrol
MAIL $rcontrolmail REPEAT=2h DURATION>10 RECOVERED
MAIL $rcontrolmail SERVICE=conn DURATION>10 REPEAT=2d
MAIL $rcontrolpage SERVICE=conn DURATION>10 REPEAT=1h
TIME=W:1300:2200
MAIL $sms-ems-oncall SERVICE=conn DURATION>10 REPEAT=2d
I get an alert, it emails the proper people tied to $rcontrolmail, but
it
also tries to email SERVICE=conn .
I can see them in the email log.
Mon Mar 22 13:47:09 2021 host02.procs (159.98.104.166)
SERVICE=conn[1022]
1616420829 300
Mon Mar 22 12:59:03 2021 hostlan.disk (199.200.3.170) SERVICE=conn[725]
1616417943 100
Anyone got an idea how to troubleshoot this or what might be causing it?
Does the value of $rcontrol or $sms-ems-oncall end with a comma?
https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.xymon.com_mailman_listinfo_xymon&d=DwICAg&c=udBTRvFvXC5Dhqg7UHpJlPps3mZ3LRxpb6__0PomBTQ&r=9MlONP1ksoPl8xsZgFx8K3-ZKlIfEuSEvwZ44PuiMsU&m=vvQK3E5pYNAI5a_TbWsGRhy24QmlT8ZVuXb5869xnoA&s=Xr6xi9-tzSOnd2qjZlr3tPVria9_1V9WlGW4czRFJII&e=
--
<http://www.verizon.com>;
Wes Neal
Engineer IV Spec-Ntwk Eng&Ops
EMS Support
O 8139871162
user-9e31f92d698c@xymon.invalid
---------- Forwarded message ----------
From: "Neal, Jonathan W via Xymon" <xymon at xymon.com>
To: Clovis Otteson <user-a5af9a0e854c@xymon.invalid>
Cc: "xymon at xymon.com" <xymon at xymon.com>
Bcc:
Date: Wed, 24 Mar 2021 07:29:18 -0400
Subject: Re: [Xymon] [E] Re: Weird email alerts issue