Hello John,
Thank you for your response.
Are the same columns missing for each of the broken hosts? Yes
Notice that host-2 and host-5 in your screen shot are showing 'purple' for
everything other than 'conn'. This indicates the client software on each of
them is not reporting in to the xymon server. If those clients aren't
reporting in, it isn't surprising the other columns are empty. They
turned purple because the system couldn't locate a few files on the client
server. When I drilled down, those turned purple came from Xymon.
But you don't describe how you expect the missing columns to be populated.
Are those columns being populated by messages sent by your clients, or are
they being populated by server-side analysis or tests? I checked the
columns for host #4, everything came from the host, except columns *conn,
info, and trends*.
It may be the test results are being generated and not sent. It may be the
results are being generated and sent, but not matched to a host and
displayed. It may even be the results aren't even being generated. We still
need more information about your architecture.
If I had to throw a dart at the wall, my hypothesis is your test results
are being submitted to the xymon server under a short hostname, while your
clients are listed in hosts.cfg with a fully-qualified hostname. This is
only one of many possible reasons, and is based on many unsubstantiated
assumptions. I wouldn't even test this hypothesis without first knowing
more about where the the missing messages originate. I know some folks
prefer a more iterative approach to problem solving than I, so there's my
wild guess. I looked at the file bbwin.cfg on the host, but couldn't
find the name reference of the host. Where can I find that information?
Do the absent columns appear for other hosts? Yes
Do you expect all of the missing columns to be populated for all hosts in
that display group, or only some of the columns on some of the hosts? I
expect all of the missing columns to be populated for all hosts in the
display group.
Have you confirmed these hosts are not in a "group-only" display
group? How do I check this?
I doubt this is the case as your screen shot shows all the hosts in one
display group. But to check, look in hosts.cfg and look for 'group-only'
where you would otherwise see 'group'.
--
Do things because you should, not just because you can.
John Thurston XXX-XXX-XXXX
user-ce4d79d99bab@xymon.invalid
Department of Administration
State of Alaska
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