In <user-c504ddc180d2@xymon.invalid> "Patrick Vaughan" <user-37bf2569640f@xymon.invalid> writes:
I need to send an Email if a test is yellow, and escalating pages if it
is red. My problem is that a test went yellow over the weekend when
nobody was checking Email, then in the middle of the night went to red.
Which caused techs, backup techs, managers, and the CEO to be paged
because the duration was over 24 hours.
Is there any way to reset the duration counter when the state changes.
Instead of just when the state changes from green?
No.
The problem with this is that you'll get tons of alerts if a status
is wobbling just around the red threshold.
I do understand your predicament with the current way alerting works,
but right now I haven't found the optimum way of doing it.
Regards,
Henrik