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hobbit not sending on email alerts

list Josh Luthman
Wed, 7 Nov 2007 16:22:54 -0500
Message-Id: <user-b0a602378c8b@xymon.invalid>

Paul,

Can you use your SMTP agent to make mails manually?

I'm lazy and old fashioned, try telnet'ing on port 25 and follow this:

Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
220 localhost ESMTP Sendmail 8.13.5.20060308/8.13.5/Debian-3ubuntu1.1;
Fri, 26 Jan 2007 19:15:30 -0500; (No UCE/UBE) logging access from:
localhost(OK)-localhost [127.0.0.1]
helo me
250 localhost Hello localhost [127.0.0.1], pleased to meet you
mail from: <>
250 2.1.0 <>... Sender ok
rcpt to: user-98a0adc73677@xymon.invalid
250 2.1.5 user-98a0adc73677@xymon.invalid... Recipient ok
data
354 Enter mail, end with "." on a line by itself
subject: test

hello
.
250 2.0.0 l0R0FUx5001380 Message accepted for delivery
quit
221 2.0.0 localhost closing connection
Connection closed by foreign host.


On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:
Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I seem
to be having a weird issue with hobbit not sending out email alerts. I have
the following rules set up (emails changed to protect the innocent). I did
have macros setup for this and I thought it was part of the problem, but it
was not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid  SERVICE=conn,oracle,disk COLOR=red
REPEAT=15m RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED

 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1
oracle which is a host on  my oracle page  and it shows that the rules match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state Paging
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test message
using mailx to myself and I did receive it. I even took my troubleshooting a
step further and ran tcpdump on the network interface looking for anything
going to the remote mail server and saw SMTP traffic when i sent my test
message, but not my hobbitd_alert --test message. At this point I am
scratching my head. Is there is anything in hobbit to debug why messages are
not being sent out? I tried looking at some of the hobbit and postfix logs,
but nothing really indicated any problems.

The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul

-- 
Josh Luthman
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Direct: XXX-XXX-XXXX
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Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer